Apple Launches Replacement Program For First Generation iPod Nano
Ever have an iPod Nano? Awesome little gadgets capable of holding an amazing amount of songs for your listening pleasure. They come in handy when exercising as well. Some people like to hold them in their hand, others have arm holsters for them. Either way, it’s apparently awesome, unless you have a first-generation model.
When enough people complain about a problem, chances are, something is wrong. In the case of the first generation iPod Nano… something is really wrong. That something, is overheating. Who would have thought, right?
Apple has recently started a replacement program for the first-generation iPod Nanos that are affected by an overheating issue. The qualifying devices in this replacement program were sold between September 2005 and December 2006. They’ve sourced this as a manufacturing defect from a single battery supplier for the first edition of the nano.
According to Apple, odds of overheating is pretty minor, however the age of the device has given way to a greater chance of it occurring. Under this new program, Apple has told all users of the first generation to stop using it, and get it replaced for NO CHARGE at all. This is pretty nice, considering first generation adopters will essentially be given a brand new iPod, in a lot of cases with no reason at all. Most iPods aren’t overheating obviously, but that doesn’t mean they won’t in the near future. In fact, you may want to go and check on it right now.
:D (Just kidding… or am I?)
Replacement units will come with a 90-day warranty, and will take an estimated 6-weeks to arrive at your door, should you choose to participate.
If you purchased this model from them, you likely received this email with the details:
Dear iPod nano owner,Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.Replacement ProcessYou may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.
Identifying an iPod nano (1st gen):
• It has a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back.
Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.
Thank you for participating in this program.
I recommend you visit your local Apple Store, or dial 1-800-MY-APPLE today, and get that taken care of. Alternatively, you can go through their ONLINE FORM to start the process.